#1 From IC Rockstar to Customer Success Leader: Are You Ready for the Shift?
- Ankit Pandey
- Jul 23, 2024
- 1 min read
Linkedin Post dated: 23 May, 2024
#LeadershipTips 1 -- From CSM Rockstar to Customer Success Leader: Are You Ready for the Shift?
Been crushing it as a CSM and eyeing that leadership role? Congratulations! But hold on, the transition from rockstar IC to inspiring leader requires a mindset shift.
💡 In my experience, the biggest hurdle is letting go of the "do it all" mentality. As a leader, your focus becomes empowering your team to shine. ✨
It's about setting the vision, providing guidance, and celebrating their wins.
So CSM rockstars, are you ready to trade in your cape for a conductor's baton? What are some of the biggest challenges you anticipate on your leadership journey? Let's chat in the comments!
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P.S. I'll be sharing weekly tips every Tuesday for CSMs who want to make it to the leadership, based on my journey and chats with other CS Leaders. Stay tuned!
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